Privacy Policy | Zunderdog LLP

1. Company Information

Registered Address: Zunderdog LLP, #120/A, Velsao, P.O. Cansaulim, South Goa, Goa

Email: support@zunderdog.com

Phone: +91-9940285902

2. Information We Collect

• Personal Information: Name, email, phone number, company/project details, and other data you provide voluntarily through forms, communications, or inquiries.
• Sensitive Information: We do not intentionally collect financial information, government IDs, or health-related data. If such information is provided voluntarily, it will be handled securely.
• Non-Personal Information: Automatically collected via cookies, analytics, or server logs: IP address, browser type, device information, pages visited, and duration.
• Children’s Information: Our Website is not intended for children under 18. We do not knowingly collect personal data from children. If discovered, such data will be deleted immediately.

3. How We Use Your Information

• Provide and maintain our services
• Respond to inquiries and communicate updates
• Personalize and improve user experience
• Analyze Website usage and performance
• Deliver marketing communications, only if consented
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies to enhance functionality and track Website performance.

Types of Cookies: Essential, Performance, Functionality, Targeting/Advertising

Third-Party Services: Analytics tools such as Google Analytics, Hotjar, and advertising platforms like Facebook Pixel and LinkedIn Ads.

Managing Cookies: Users can manage or disable cookies via browser settings. Some features may be limited if cookies are disabled.

5. Third-Party Data Sharing and Integration Transparency

We do not sell personal data. We may share information with:

• Service Providers: Trusted third-party providers for analytics, hosting, operations, payment gateways, and other integrations.
• Legal Compliance: As required by law or regulation.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.

Third-Party Integration Transparency:

Our Website may integrate third-party APIs, SaaS platforms, payment gateways, or other tools. These services may process your data as part of providing functionality. We ensure that all third parties are contractually obligated to protect your data and use it only for specified purposes.

6. Hosting & Cloud Services

User data may be stored on servers hosted by providers like AWS, Azure, or Google Cloud, all bound by strong security obligations.

7. Marketing Communications

• With your consent, we may send promotional emails or newsletters.
• You may opt-out anytime via unsubscribe links in emails or by contacting support@zunderdog.com

8. User Rights

Depending on applicable law (e.g., GDPR, Indian IT Rules), users have the right to:

• Access personal data.
• Correct inaccurate data.
• Request deletion of data (Right to be Forgotten).
• Obtain data in portable format.
• Withdraw consent for data processing.

To exercise rights, contact support@zunderdog.com. Requests will be handled within a reasonable timeframe.

9. Data Retention

We retain personal information only as long as necessary for business purposes:

• Contact/inquiry data: 3 years
• Marketing data: Until consent is withdrawn
• Analytics data: 1 year (or anonymized indefinitely)

10. Automated Decision Making / AI

• Our Website or services may use AI or automated tools for analytics, recommendations, or profiling.
• Any decisions affecting users based solely on automated processing will be clearly disclosed and have a human review option.

11. Security Measures

We implement technical and organizational measures to protect data:

• Encryption of sensitive data
• Access restrictions and monitoring
• Regular security audits and breach response procedures

12. International Data Transfer

• Your information may be transferred to and processed in countries outside your residence.
• We ensure that such transfers comply with applicable data protection laws and implement adequate safeguards to protect your data.

13. User Responsibility / Accuracy Clause

• Users are responsible for providing accurate, complete, and up-to-date information.
• We are not liable for issues arising from inaccurate or incomplete information submitted by users.

14. Limitations of Liability

• We are not liable for third-party websites or links.
• Data transmission over the Internet cannot be fully guaranteed secure. Users provide data at their own risk.

15. Dispute Resolution / Governing Law

• This Privacy Policy and any disputes arising from it will be governed by the laws of India.
• Exclusive jurisdiction lies with the courts in Goa.

16. Policy Acceptance

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

17. Regulatory Contact

• India: Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• GDPR: For EU residents, regulatory complaints may be directed to the relevant Data Protection Authority.

18. Changes to Privacy Policy

• We may update this policy to reflect legal, technological, or operational changes.
• The Effective Date and Version indicate the current policy. We recommend reviewing it periodically.

19. Contact Information

• Email: support@zunderdog.com
• Phone: +91-9940285902
• Address: Zunderdog LLP, #120/A, Velsao, P.O. Cansaulim, South Goa, Goa